- 本隱私權聲明(簡稱為“聲明”)是代表William Grant&Sons集團發佈的,因此當在本隱私權聲明中提及「公司」、「我們」或「我們的」時,我們是指William Grant&Sons集團中負責處理您在本網站上的資料的相關公司。William Grant&Sons集團由不同的法律實體組成,您可以在本聲明的“公司清單”部分找到更多資訊。
- 我們致力於保護您的個人資訊;您的隱私對我們至關重要。因此我們制定了本隱私權聲明,以說明當您使用本網站時,我們如何收集、使用、傳輸及存儲您的個人資訊,並告知您我們將以何種方式處理該個人資訊。這包括您在訪問本網站、註冊以與我們保持聯繫、參加我們可能經營、供應或消費由我們提供的商品/服務的任何活動,或以其他方式與我們接洽時可能向我們提供的任何資訊。
- 請務必撥冗閱讀並熟知本聲明、我們的網站條款和條件、Cookie通知以及我們在收集或處理您的個人資料時可能在特定場合提供的任何其他隱私或公平處理政策。這將幫助您充分瞭解我們如何以及為什麼使用您的資訊。
- 如您不同意本聲明中的任何條款,請勿使用本網站,或向本網站提交或通過本網站提交任何個人資訊。
- 我們可能會收集、使用和存儲關於您的不同類型的個人資訊,我們將這些資訊分組如下:
個人資訊的類別 | 說明 |
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個人身份 | 您的姓名。 |
聯絡方式 | 您的帳單和送貨地址,包含郵遞區號、聯絡的電子郵件和電話號碼 |
技術 | 由於連接到我們的網站而發送給我們的或通過pixel收集的資訊,包括互聯網協定(IP)位址、流覽器類型和版本、時區設置和位置、流覽器外掛程式類型和版本,作業系統和平臺,以及您用於訪問本網站的設備上的其他技術 |
金融 | 您的銀行帳戶和付款卡的詳細資訊 |
交易 | 有關您的付款和向您付款的詳細資訊以及您從我們處購買的產品和服務的其他詳細資訊 |
合約 | 我們為您提供的服務的詳細資訊 |
社會人口特徵 | 有關您的工作或職業、國籍、教育,以及您在各類社群或收入群體中的匹配性的詳細資訊 |
使用情況 | 有關您如何使用我們的網站、產品和服務的資訊 |
分析與跟蹤 | 您如何與我們的網站和其他頁面交互的詳細資訊 |
行銷與通訊 | 有關您在接受我們的行銷時的偏好以及您的溝通偏好的資訊 |
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提供我們的服務並履行我們的法律責任
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在需要時驗證您的身份
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通過郵寄、電子郵件或電話與您聯繫
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瞭解您的需求,以及如何滿足這些需求
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維護我們的記錄
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處理金融交易
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向您發送我們的優惠和促銷資訊
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與您分享我們的時事通訊
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瞭解您對我們品牌的偏好和選擇
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改進我們的產品和服務
我們使用您個人資訊的目的 | 我們的原因 | 我們的合法權益 |
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提供我們的服務以創建和管理客戶付款 管理客戶帳戶的費用、收費和利息 收取和追索應收款項 | 合約履行 合法權益 法律責任 | 高效履行我們的法律和合同義務 遵循適用於我們的法規 |
管理與您的關係,包括請您留下評論或參加調查,或通知您條款或隱私權聲明的變更 | 合約履行 法律責任 合法權益 | 更新我們的記錄以研究客戶如何使用我們的產品/服務 |
讓您參加抽獎、競賽或完成問卷調查 | 合約履行 合法權益 | 能夠研究客戶如何使用我們的產品/服務,以進行持續開發來拓展我們的業務 |
向您提供相關行銷內容,包括任何廣告、促銷或新聞稿,並衡量或瞭解我們為您提供的廣告的有效性 | 合法權益 同意 | 研究客戶如何使用我們的產品/服務來進行開發、拓展業務並改進我們的行銷策略 |
使用資料分析和公開的可用資料來改進我們的網站、產品/服務、行銷、客戶關係和體驗 | 合法權益 | 為我們產品和服務界定客戶類型、及時更新我們的網站並保持相關性、拓展我們的業務並告知我們的行銷策略 |
管理和保護我們的業務和本網站(包括故障排除、資料分析、測試、系統維護、支援、報告和資料託管) | 合法權益 法律責任 | 為本公司經營業務、提供管理和網路安全、防止欺詐以及任何業務重組或集團重組活動(如相關)的合法利益所必需 |
以高效、恰當的方式經營我們的業務。這包括管理我們的財務狀況、業務能力、規劃、傳播、公司治理和審計 | 合法權益 法律責任 | 高效履行我們的法律義務 遵循適用於我們的法規 |
行使合約及協議所載之權利 | 合約履行 | |
針對您可能會感興趣的商品或服務,為您提供建議和推薦 | 合法權益 | 開發我們的產品/服務,並拓展我們的業務 |
- 在向您直接發送行銷資訊之前,我們需要取得您對選擇加入的明確同意。如果您想退出,請使用我們郵寄清單中的退訂選項,或發送電子郵件至 dataprotection@wgrant.com.
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您提供給我們的個人資訊,例如,通過參加我們可能在本網站上舉辦的任何比賽或填寫線上問卷,或者如果您直接聯繫我們,例如,關於職業空缺、查詢或其他回饋。
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技術資料,例如您的 IP 位址、流覽器類型和版本、時區設置和位置、流覽器外掛程式類型和版本、作業系統和平臺,以及用於訪問本網站之設備上的其他技術。這可能包括我們網站上的cookie、pixel和其他類似技術,以收集資訊,向您提供您請求或參與的服務,並提供定向廣告。
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在您使用我們的服務時,我們所收集的資料,例如付款與交易資訊、身份識別與聯絡資訊等。
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來自我們所合作的協力廠商的資訊。
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如上所述,我們可能會使用服務提供者來幫助我們管理、執行和改進我們的廣告。這些服務商在我們的指導下設置cookie,以説明我們收集資訊並向您提供我們認為與您相關的廣告。在某些情況下,這些服務商還可以通過提供與我們的行銷實踐相關的某些統計和分析資訊來為我們提供説明。
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我們還可以與協力廠商共用通過cookie(和其他跟蹤技術)收集的資訊,以用於其自己的分析和行銷目的。在經過您的同意後,這些協力廠商可能會向您提供有關我們品牌和William Grant&Sons集團其它品牌的定向廣告。
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包括Pixel在內的其他技術也可用於我們的網站、電子郵件和其他業務領域。這些技術用於改進我們的產品和服務以及我們的行銷努力。我們使用Pixel來幫助我們判斷廣告活動的成功,例如讓我們瞭解您是否打開、刪除或轉發了電子郵件,或按一下了電子郵件中包含的連結。
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付款處理方和提供方
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我們為提供活動與服務而合作的機構或協力廠商
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根據本聲明,用於行銷目的之協力廠商
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安全提供方
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健康與安全提供方
- 由於我們通過全球化公司辦公網路開展運營,可能需要通過我們的網站、電子郵件或我們的其他數位管道將您的資訊發送到最初收集的國家或您的居住國或國籍以外的國家,例如,收集到的與品牌相關、加入我們的電子郵寄清單或與我們互動相關的資訊。您向我們提供的資訊可能會傳輸給我們在世界各地的任何William Grant&Sons所有或下屬的實體,以執行或推進這些服務,並遵守適用法律。我們將採取措施確保對此類傳輸進行仔細管理,以保護您的隱私權。
- 此外,我們只會將個人資訊傳輸到被公認為提供了充分法律保護的國家,或者為我們提供了充分滿意的替代安排的國家,以保護您的隱私權。我們還將確保在適用法律允許的情況下,在披露個人資訊之前,我們從執法機構或監管機構收到的任何資訊請求都將經過仔細驗證。
- 我們已採取適當的安全措施,防止您的個人資訊意外丟失、被使用或以未經授權的方式被訪問、更改或披露。此外,我們將您的個人資訊的存取權限限制在有業務需要的員工、代理人、承包商和其他協力廠商。他們僅依照我們的指示處理您的個人資訊,並承擔保密義務。
- 我們已制定了處理任何可疑個人資料洩露的程式,並將在法律要求的情況下通知您和任何適用的監管機構。遺憾的是,通過互聯網傳輸資訊並非絕對安全。儘管我們盡最大努力保護您的個人資訊,但我們不能保證您傳輸到我們任何附屬網站的個人資訊也是安全的。任何個人資訊的傳輸都由您自己承擔風險。對於任何規避隱私設置或安全措施的行為,我們概不負責。
- 我們只會將您的個人資料保留必要的時長,以實現我們收集其的目的,包括為了履行我們可能承擔的任何法律、會計或報告義務。我們僅在法律要求的情況下,將個人資訊保留更長時間。
- 為了確定我們應保留您個人資訊的時長,我們會考慮所涉及個人資訊的數量、類型、敏感性,以及在未經授權的情況下因遺失、被使用或遭洩露所造成損害之風險。我們亦會考慮我們處理您個人資訊的目的,以及我們是否能夠在不保留您的個人資訊的情況下通過其他方式達成這些目的。
- 在某些情況下,您可以要求我們刪除您的個人資訊 (請參閱下文「您的權利」以獲得更多資訊)。
- 在某些情況下,我們也可能會將您的個人資訊匿名化,使其不再與您相關聯,例如出於統計目的。在此等情況下,我們可以無限期地使用這些資訊,而無需另行通知您。
- 訪問您的個人資訊 – 您有權索取我們所持有的您的個人資訊的複本。
- 更正您的個人資訊 – 我們希望確保您的個人資訊是正確、完整的且為最新狀態,您可以要求我們更正您認為不符合這些標準的任何關於您的個人資訊。
- 刪除您的個人資訊 – 您在下述情況下有權要求我們刪除您的個人資訊:
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您認為我們不再需要資訊用於獲取資訊時的目的
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我們在您同意下使用該個人資訊,而您已撤銷您的同意-請參閱下方的撤銷同意使用您的個人資訊
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您已有效地反對我們使用您的個人資訊;請參閱下方的不同意我們使用您的個人資訊
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我們對您的個人資訊的使用違反了法律或我們的其他法律責任。
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- 不同意我們使用您的個人資訊 – 您有權隨時要求我們停止將您的個人資訊用於直接行銷的目的。此外,如果我們為從事公共利益,或為我們及協力廠商的合法權益而使用您的個人資訊,除非另有充分的合法依據,如您要求則我們將停止使用該個人資訊。
- 對於我們如何使用您的個人資訊加以限制 – 在某些情況下,您可能會要求我們對於如何使用您的個人資訊加以限制。例如,當我們檢查我們所持有的您的個人資訊的正確性,或當我們正在評估您對我們使用您的資訊提出的任何異議的有效性時,可能適用此項權利。如果使用您個人資訊的理由不復存在,但您不想要我們刪除個人資訊時,則可能也適用此權利。若您有效行使該權利,則我們只能在您同意下使用相關的個人資訊,用於法律索賠或其他公共利益理由。
- 可傳輸性 – 如果我們在獲得同意的情況下處理您提供給我們的個人資訊,或者因為履行您所簽訂的合同而有必要處理這些資訊,在這兩種情況下,該處理都是通過自動化方式進行的,進而您有權要求將這些個人資訊以機器可讀格式傳輸給您。在技術上可行的情況下,您也有權要求將該個人資訊直接傳輸給另一位控制方。
- 自動處理 – 如果我們使用自動化方式處理您的個人資訊所做出的決定對您有重大影響,您有權要求由您可以向其作出陳述的個人對該決定進行審查並對決定提出異議。此權利僅適用於我們在您同意的情況下或作為與您的合同關係的一部分來使用您的資訊。
- 撤銷同意使用您的個人資訊 – 如果我們在您的同意下使用您的個人資訊,您可以隨時撤銷同意,我們將停止將您的個人資訊用於您所同意的目的。
- 如果您希望行使這些權利,請通過聯絡資訊和進一步建議部分中列出的任何方式與我們聯繫。
- 如果本節中的權利與本隱私權聲明之間存在任何不一致,則在加利福尼亞州應以本節中的具體權利為准。
- 儘管有上述之資訊、揭露及義務,如果您是加利福尼亞州居民,加利福尼亞州法律會就我們使用您的個人資訊向您提供額外的權利,如下所示:
A.資料銷售:
- 我們不出售您的任何資料。但是,您有權知道您的任何個人資訊是否被出售(根據《加利福尼亞消費者保護法》的定義)給協力廠商(包括這些協力廠商的身份、出售方法以及他們在個人資訊中被授予的權利)。根據《加利福尼亞州消費者保護法》,如需提交任何請求,請寫信給我們dataprotection@wgrant.com.
B.請勿追蹤:
- 我們不會回應請勿跟蹤(DNT)信號或請求。然而,包括我們在內的一般網站在為您提供內容時會跟蹤您的流覽活動,以使其能夠為您定制所呈現的內容。如果您正在訪問此類網站,某些流覽器允許您設置DNT信號,以便協力廠商知道您不想被跟蹤。
C.數據請求:
- 您也可以通過發送電子郵件至 dataprotection@wgrant.com 來提交訪問、修改、刪除、反對或限制資訊的請求。您必須提供足夠的資訊,以便我們能夠合理核實您是我們收集個人資訊的本人或授權代表。請詳細描述您的請求,以便我們正確理解、評估和響應。
- 如果我們無法驗證您的身份或提出請求的許可權並確認與您有關的個人資訊,我們將無法回應您的請求或向您提供個人資訊。您無需在我們處創建帳戶即可提交請求。我們將僅使用請求中提供的個人資訊來驗證請求者的身份或授權。
- 如果本節中的權利與本隱私權聲明之間存在任何不一致,則在中華人民共和國應以本節中的具體權利為准。
A.資料控制方
- 在中華人民共和國,格蘭父子洋酒貿易(上海)有限公司是資料控制方。有關詳細資訊,請參閱“公司清單”部分。有關您的個人資訊或隱私權聲明的疑問或擔憂,請聯繫asiadataprotection@wgrant.com.
B.同意
- 如果適用法律要求並在法律要求的限度內,我們將獲得您的同意(如適用,為單獨同意)以收集、使用、共用、傳輸(包括但不限於向海外傳輸)、披露或以其他方式處理您的個人資訊。
C. 敏感個人資訊
- 本隱私權聲明中描述的某些類型的個人資訊被視為“敏感”資訊,根據您的工作或居住司法管轄區和適用法律,其他規則將適用於此類個人資訊(包括獲得您的單獨同意)。如適用,本隱私權聲明中提及的個人資訊應視為包括敏感個人資訊(如有)
- 我們可能會收集中國法律法規中定義的“敏感個人資訊”,並用於上述隱私權聲明中所述的目的,這些資訊可能包括以下資訊:
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支付卡資訊;
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停留記錄;
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生物特徵資訊;
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個人身份識別碼(PIN)或密碼;
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您的精確地理位置;
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網路流覽歷史記錄
D.國際資料傳輸
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- 經過您的單獨同意,我們可以在中國境外共用、傳輸或存儲您的個人資訊,以便通過法律可接受的機制對其進行處理,該機制旨在確保適用法律對您的個人資料提供充分的保護。
E. 我們如何存儲和保護您的個人資訊n
- 我們將在以實現本隱私權聲明中所述的目的所需的時長內以及您使用我們的服務期間,或在適用法律要求的時長內存儲您的個人資訊。我們根據行業標準採取合理的安全措施來保護您的個人資訊,並致力於使用各種技術和措施來保護你的個人資訊免受未經授權的訪問、使用、修改、披露和損壞,例如使用加密技術來保護你個人資訊。我們將根據適用法律法規處理個人資訊安全事件,並對相關人員進行個人資訊保護培訓和宣傳,以提高他們對個人資訊重要性和個人資訊保護責任的認識。
F.個性化行銷
- 為了向您提供個性化推送通知,我們可能會收集相關設備的資訊。
- 您可以在設備的通知設置中選擇退出或關閉個性化推送通知。您可以按照本隱私權聲明中所述的方式選擇退出電子郵件行銷。
- 如果本節中的權利與本隱私權聲明之間存在任何不一致,則在巴西應以本節中的具體權利為准。
- 根據巴西聯邦法律第13.709/2018號(LGPD)以及與您的個人資訊相關的任何其他適用法律,巴西資料主體擁有合法權利。要行使您的任何權利,請聯繫我們: dataprotection@wgrant.com.
A.訪問個人資訊
- 您可以要求我們確認我們是否擁有和正在使用您的個人資訊,並索取您的資訊副本。
B. 更改個人資訊
- 您可以要求我們更正有關您的任何不正確、不準確或過時的資訊。我們很樂意糾正此類資訊,但需要首先驗證資訊的準確性。
C. 刪除/匿名化個人資訊
- 如果您認為我們不再需要將您的資訊用於我們向您收集資訊的目的,或者如果此類資料過多或對其的處理違反了適用法律,您可以要求我們刪除、匿名化或遮罩您的資訊。如果您撤回了對我們使用您資訊的同意(如果我們最初獲得了您的同意以使用您的資訊),您也可以要求我們刪除您的資訊。有時我們可能無法遵守您的要求,例如,我們需要繼續使用您的資訊來履行我們的法律義務,或者我們需要使用您的資料來提請、行使法律訴訟或進行辯護。
D.反對我們使用您的資訊
- 僅在違反適用法律的情況下,您可以反對我們依據同意以外的任何法律證明而對您的資訊進行的任何使用。如果您提出異議,我們可以繼續使用您的資訊,前提是我們能夠證明我們有繼續使用該資訊的法律依據。
E. 要求我們將您的資訊傳輸至另一個組織
- 您可以要求我們向您提供您的個人資訊,或者您可以要求將其直接傳輸給另一個資料控制方(例如,另一家公司)。
F.其他權利
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無論何時,您都可以隨時撤銷對處理您的個人資料的同意。
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您可以向主管政府機構提出索賠,例如國家資料保護機構。
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您可以要求我們提供關於我們與之共用資料的任何公共和私人實體的資訊。
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您可以要求審查僅根據的自動化個人資料處理做出的影響您利益的決定,包括旨在定義您的個人、職業、消費和/或您的個性特徵方面的決定。
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- 我們可能會要求您在請求行使任何這些權利時提供身份證明。我們這樣做是為了確保我們只在我們知道與正確的個人打交道的情況下披露資訊。
- 有時我們可能無法執行您的請求,例如,如果這會影響我們對他人的保密義務,或者如果我們在法律上有權以不同的方式處理請求。
- 我們將定期審查本隱私權聲明,並將在本網站上進行任何更新。我們建議您定期檢查此頁面,以確保您已閱讀最新版本。
- 本隱私權聲明的最近更新日期為2023年7月10日。
- 如您對本聲明或我們的資料隱私做法有任何疑問或擔憂,請通過電子郵件與我們聯繫:asiadatatprotection@wgrant.com
- 根據當地法律,您有權隨時向我們或您當地的資料保護監管機構提出投訴。但是,我們請求您在將投訴提交給監管機構之前,先嘗試與我們聯繫商議解決問題。
- 在台灣,您可以聯繫格蘭父子洋酒股份有限公司,地址:臺北市松山區復興北路337號14樓;
- 電話:02-2719-3979
公司名稱 | 註冊地址 |
---|---|
William Grant & Sons Irish Brands Limited* (EU REPRESENTATIVE) | 4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
House of Hazelwood Limited | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
Prime Drinks SA* | Parque das Nacoes Rua do Polo Sul, No 2 4 Andar Fracao B, Lisboa 1990‑273 |
Quality Spirits International Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
Standfast Dominica Limited* | Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
Standfast Holdings Limited* | United Motor Works Building, 156 Suriongse Road, Bangrak, Bangkok 10500 |
William Grant & Sons (2015) Jersey Capital V Limited* | 5th Floor, 37 Esplanade, St Helier, Jersey, JE1 2TR |
William Grant & Sons (AME) Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
William Grant & Sons (Canadian Distribution) Limited* | 5300 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1B9 |
William Grant & Sons (Canadian Whisky) Limited* | Box 25 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1A9 |
William Grant & Sons (Cyprus Holdings) Limited* | 36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
William Grant & Sons (Cyprus) Limited* | 36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
William Grant & Sons (Taiwan) Co Limited* | 14F, No. 337, Fuxing N Rd, Songshan Dist, Taipei City 105, Taiwan |
William Grant & Sons Australia Pty Limited* | Suite 21.02 111 Pacific Highway North Sydney, New South Wales, 2060 |
William Grant & Sons Brands Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
William Grant & Sons Canada Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons Colombia SAS* | Calle 8A, Oficina 303, Cundinamacra, Colombia 110221 |
William Grant & Sons Deutschland GmbH* | Gertigstraße 12-14, 22303 Hamburg, GERMANY |
William Grant & Sons Distillers Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons France SAS* | 44 Avenue du Capitaine Glarner, 93400 Saint Ouen Cedex, France |
William Grant & Sons Group Limited | The Glenfiddich Distillery, Dufftown, Banffshire, AB44 4DH |
William Grant & Sons Hong Kong Limited* | 34/F Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong |
William Grant & Sons Inc* | 130 Fieldcrest Avenue, Edison, New Jersey 0837 |
William Grant & Sons India Private Limited* | 402 4th Floor, Vatika City Point M.G. Road, Gurgaon, Haryana 122002 |
William Grant & Sons Irish Manufacturing Limited* | 4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
William Grant & Sons Kenya Limited* | LR No 1870/1/569, 2nd Floor, Apollo Centre, Wing A, Ring Road Parklands, Westlands, PO Box 764 Sarit Centre, Nairobi |
William Grant & Sons Korea Limited* | 3/F Hyundai Intellex Bldg, 620 Eonju-ro, Gangnam-gu, Seoul, Korea |
William Grant & Sons Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons Liquor Trading (Shanghai) Limited* | Room 1207-1208, 12F Block B SoHo Zhongshan Plaza, 1065 Zhongshan West Road, Changning District Shanghai |
William Grant & Sons Mexico S.A. De C.V.* | Av. Ejercito Nacional Num 769, Torre B Piso 3 Num. L03, Col. Granada, Alcaldía Miguel Hidalgo, Cd. de México, C.P. 11520 |
William Grant & Sons Netherlands B.V.* | Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
William Grant & Sons Nigeria Limited* | 3-5 Sinari Daranijo Street, Off Ajose Adeogun Street, Victoria Island, Lagos |
William Grant & Sons Singapore Distribution PTE Limited* | 1 Robinson Road, 17-00 AIA Tower, Singapore 048542 |
William Grant & Sons Singapore PTE Limited* | 8 Kallang Avenue #13-01/04 Aperia Singapore 339509 |
William Grant & Sons South Africa PTY Limited* | Dock Road Junction, CNR Dock and Stanley Road, V&A Waterfront, Cape Town, Western Cape, 8001 |
William Grant & Sons Thailand Limited* | 253, 11th Floor, Sukhumvit 21 rd. (Asoke) Klongtoeynua, Wattana, Bangkok 10110, THAILAND |
William Grant & Sons UK Limited* | Form 1, 17 Bartley Wood Business Park, Bartley Wood, Hook, RG27 9XA |
William Grant & Sons US Distillers LLC* | 130 Fieldcrest Avenue, Edison, New Jersey 0837 |
William Grant & Sons Vietnam Company Limited* | 17th Floor, TNR Tower, 180 – 192 Nguyen Cong Tru Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Vietnam |
- This Privacy Notice (‘Notice’) is issued on behalf of the William Grant & Sons Group so when we mention "Company", "we", "us" or "our" in this Privacy Notice, we are referring to the relevant company in the William Grant & Sons Group responsible for processing your data on this website. William Grant & Sons Group is made up of different legal entities and you can find more information in the ‘List of Companies’ section of this Notice.
- We own and operate WildmoorWhisky.com
- We are committed to protecting your personal data; your privacy matters to us. That is why we have developed this Privacy Notice to explain how we collect, use, share and store your personal information when you use this website, and to inform you about how we will look after that information. This includes any information you may provide us with when you visit this website, sign-up to keep in touch with us, take part in any competitions that we might run, supply, or consume the goods/services we offer or engage with us otherwise.
- It is important that you take some time to read and familiarise yourself with this Notice, together with our Website Terms and Conditions, Cookie Notice and any other privacy or fair processing policies that we may provide on specific occasions when we are collecting or processing personal data about you. This will help you to be fully aware of how and why we are using your information. If you do not agree with any term in this Notice, please do not use the website or submit any personal information to or through it.
- We may collect, use, and store different types of personal information about you, which we have grouped together as follows:
Types of personal information | Description |
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Personal identifying | Your first name and last name |
Contact | Your billing and delivery addresses including postcode, your contact email and telephone numbers |
Technical | Information sent to us because of connecting to our website or collected via pixels, including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website |
Financial | Your bank account and payment card details |
Transaction | Details about payments to and from you and other details of products and services you have purchased from us |
Contractual | Details about the services we provide to you |
Social-demographic | Details about your work or profession, nationality, education and where you fit in to various social or income groupings |
Usage | Information about how you use our website, products, and services |
Analytical and tracking | Details of how you interact with our websites and other pages |
Marketing and Communications | Information about your preferences in receiving marketing from us and your communication preferences |
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deliver our services and meet our legal responsibilities
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verify your identity where this is required
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contact you by post, email, or telephone
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understand your needs and how they may be met
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maintain our records
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process financial transactions
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send you information on our offers and promotions
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share our newsletters with you
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understand your preferences and choices about our brands
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improve our products and services
What we use your information for | Our reasons | Our legitimate interests |
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To deliver our services to make and manage customer payments To manage fees, charges, and interest due on customer accounts To collect and recover money that is owed to us | Contractual performance Legitimate interests Legal obligations | Being efficient about how we fulfil our legal and contractual duties Complying with regulations that apply to us |
To manage our relationship with you which may include asking you to leave a review of take a survey or notifying you about changes to our terms or privacy Notice | Contractual performance Legal obligations Legitimate interests | Keeping our records updated and to study how customers use our products/services |
To enable you to partake in a prize draw, competition or complete a survey | Contractual performance Legitimate interests | Being able to study how customers use our products/services, to develop them and to grow our business |
To deliver relevant marketing content including any advertisements, promotions or newsletters to you and measure or understand the effectiveness of the advertising that we serve to you | Legitimate interests Consent | To study how customers use our products/services to develop them, to grow our business and to improve our marketing strategy |
To use data analytics and publicly available data to improve our website, products/services, marketing, customer relationships and experiences | Legitimate interests Consent | Defining types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Legitimate interests Legal obligations | Necessary for our legitimate interests for running our business, provision of administration and network security, to prevent fraud and in the context of any business reorganisation or group restructuring exercises, if relevant |
To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance, and audit | Legitimate interests Legal obligations | Being efficient about how we fulfil our legal duties Complying with regulations that apply to us |
To exercise our rights set out in contracts and agreements | Contractual performance | |
To make suggestions and recommendations to you about goods or services that may be of interest to you | Legitimate interests Consent | Developing our products/services and to be able to grow our business |
- We will get your express opt-in consent before directly sending you marketing communications. If you wish to opt-out, use the unsubscribe options in our mailing lists or email us at dataprotection@wgrant.com.
- We will also get your express opt-in consent before sharing your personal information with any third party so that they can send direct marketing communications to you. In this case, the privacy notice of such third party will apply. You can unsubscribe and/or opt-out per those notices.
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Data you give to us e.g. by entering into any competitions that we may run on this site or completing online questionnaires or if you contact us directly, for example, regarding career vacancies, enquiries or other feedback.
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Technical Data e.g. your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. This may include cookies, pixels, and other similar technologies on our websites to collect information and provide you with the services that you have requested or participate in and to provide targeted advertising.
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Data we collect when you use our services e.g. payment and transaction information, identity and contact information, etc.
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Data from third parties that we work with e.g. our marketing, communications and PR agencies, our distributors, etc.
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As described above, we may use service providers to help us manage, carry out and improve our advertising. These parties set cookies at our direction to help us collect information and provide you with advertisements that we believe would be relevant for you. In some instances, these parties may also assist us by providing certain statistical and analytics information in relation to our marketing practices.
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We also may share information collected through cookies (and other tracking technologies) with third parties to use for their own analytics and marketing purposes. These third parties may serve targeted advertising to you about our brand and other WG&S brands based on your consent.
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Other technologies such as tracking pixels may also be used on our websites, in email messages and in other areas of our business. These technologies are used to improve our products and services as well as our marketing efforts. We use pixels to help us determine the success of our advertising campaigns, such as to give us insight into whether you opened, deleted, or forwarded an email, or clicked on a link contained in the email.
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Payment processors and providers
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Members of our group of companies
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Agencies or third parties that we are partnering with to deliver events and services
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Third parties for the purpose of marketing, in line with this Notice
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Security providers
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Health & Safety providers
- As we operate via a global network of corporate offices, it may be necessary to transfer your information, for example, information collected in connection with a brand, joining one of our emailing lists or interacting with us through our websites, emails, or our other digital channels to a country outside of the country where it was originally collected or outside of your country of residence or nationality. The information that you provide us may be transferred to any of our WG&S owned or affiliated entities around the world for the purposes of carrying out or facilitating these services and in compliance with the applicable laws. We will take steps to make sure such transfer is carefully managed to protect your privacy rights.
- Further, we will only transfer personal information to countries which are recognised as providing an adequate level of legal protection or where we can be satisfied those alternative arrangements are in place to protect your privacy rights. We will also make sure that any requests for information we receive from law enforcement or regulators will be carefully validated before personal information is disclosed, where permitted by the applicable law.
- We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.
- We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to any of our affiliated websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.
- We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting obligations that we may have. We will only keep personal data for longer where there is a legal requirement for us to do so.
- To determine how long we should keep your information for, we will consider the amount, type, and sensitivity of the personal information involved as well as the potential risk of harm if it is lost or used or disclosed without authorisation. We will also consider the purposes for which we process your personal data and whether we can achieve those purposes through other means without the need to keep your data.
- In some circumstances you can ask us to delete your data (see section on "Your rights" below for more information).
- In some circumstances, we may also anonymise your personal data so that it can no longer be associated with you, for example for statistical purposes. Where we do this, we may use this information indefinitely without further notice to you.
- Access to your information – You have the right to request a copy of the personal information about you that we hold.
- Correcting your information – We want to make sure that your personal information is accurate, complete, and up to date, and you may ask us to correct any personal information about you that you believe does not meet these standards.
- Deletion of your information – You have the right to ask us to delete personal information about you where:
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You consider that we no longer require the information for the purposes for which it was obtained
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We are using that information with your consent, and you have withdrawn your consent – see Withdrawing consent to using your information below
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You have validly objected to our use of your personal information – see Objecting to how we may use your information below
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Our use of your personal information is contrary to law or our other legal obligations.
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- Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
- Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information, but you don't want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
- Portability – If we process personal information that you provide to us on the basis of consent or because it is necessary for the performance of a contract to which you are party, and in either case that processing is carried out by automated means, then you have the right to have that personal information transmitted to you in a machine-readable format. Where technically feasible, you also have the right to have that personal information transmitted directly to another controller.
- Automated processing – If we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your information with your consent or as part of a contractual relationship with you.
- Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time, and we will stop using your personal information for the purpose(s) for which consent was given.
- Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
- If there is any inconsistency between the rights in this section and this Privacy Notice, the specific rights of this section shall prevail in respect of California.
- Notwithstanding the information, disclosures, and obligations set forth above, if you are a California resident, California law may provide you with additional rights regarding our use of your personal information, as follows:
A. Sale of Data
- We do not sell any of your data. However, you have the right to know if any personal information of yours was sold (as defined by the California Consumer Protection Act) to a third party (including the identity of those third parties, the method of sale and what rights they were granted in the personal information). To submit any request, under the California Consumer Protection Act, please write to us on dataprotection@wgrant.com.
- Sale of Personal Information: We do not sell your personal information in exchange for monetary compensation. We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technologies on our websites in an effort to serve you content and advertisements that may be of interest to you. This kind of sharing may be considered a “sale” or “sharing” under California law when the personal information is exchanged for non-monetary consideration. The categories of personal information that may have been disclosed in this manner during the 12-month period prior to the date of this Notice include: identifiers, protected classifications, commercial information, online activity, and inferences. We share these categories of personal information for online advertising purposes as described in this Notice as well as in our Cookie Notice. You have the right to opt out of these disclosures of your information, by contacting us on dataprotection@wgrant.com.
B. Do Not Track
- We do not respond to Do Not Track (DNT) signals or requests. However, general sites including ours do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, some browsers allow you to set the DNT signal so that third parties know you do not want to be tracked.
C. Data Requests
- You may also submit requests for access, correction, erasure, objection, or restriction by emailing us at dataprotection@wgrant.com. You must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
- We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You do not need to create an account with us to submit a request. We will only use personal information provided in the request to verify the requestor's identity or authority to make it
D. Shine the Light Requests
- California Civil Code Section 1798.83 permits you to opt out of the disclosure of your personal information by William Grant & Sons Group to third parties for the third parties’ direct marketing purposes. To make an opt-out request of such disclosures, please send an email to dataprotection@wgrant.com.
E. Additional Information
- If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
- If there is any inconsistency between the rights in this section and this Privacy Notice, the specific rights of this section shall prevail in respect of PRC.
A. Data controller
- For the PRC, William Grant & Sons Liquor Trading (Shanghai) Limited, is the data controller. For more details, please see the ‘List of Companies’ section. For questions or concerns related to your personal information or related to the Privacy Notice, please contact asiadataprotection@wgrant.com.
B. Consent
- We will obtain your consent (where applicable, separate consent) to collect, use, share, transfer (including but not limited to overseas transfer), disclose or otherwise process your personal information if and to the extent required by the applicable laws.
C. Sensitive personal information
- Certain of the types of personal information described in this Privacy Notice are considered "sensitive" and, depending on your jurisdiction of work or residence and applicable law, additional rules will apply in respect of this personal information (including obtaining your separate consent). References to personal information in this Privacy Notice shall be deemed to include reference to sensitive personal information (if any) where applicable.
- “Sensitive personal information” as defined under PRC laws and regulations which we may collect and use for the purposes described in the above Privacy Notice may include information relating to:
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payment card information;
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stay records;
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biometric information;
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pin or password;
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your precise geolocation;
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web browsing history;
D. International data transfers
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- With your separate consent, we may share, transfer or store your personal information outside of China for processing pursuant to legally acceptable mechanisms that are aimed at ensuring an adequate level of protection as regards your personal information under the applicable laws.
E. How we store and protect your personal information
- We will store your personal information for as long as necessary to achieve the purposes described in this Privacy Notice and for as long as you use our services, and as otherwise required by applicable law. We take reasonable security measures to protect your personal information in accordance with industry standards and are committed to using various technologies and initiatives to protect your personal information from unauthorized access, use, modification, disclosure and damage, such as the use of encryption technology to protect your personal information. We will deal with personal information security incidents in accordance with applicable laws and regulations and conduct training and dissemination of personal information protection to relevant personnel to enhance their awareness of the importance of personal information and responsibilities related to personal information protection.
F. Personalized marketing
- In order to provide you with personalized push notifications, we may collect information about the device information.
- You can opt out or turn off personalized push notifications in the notification settings on your device.
- You can opt out of email marketing in the ways described in this privacy Notice.
- If there is any inconsistency between the rights in this section and this Privacy Notice, the specific rights of this section shall prevail in respect of Brazil.
- Brazil data subjects have legal rights under Brazil’s Federal Law nº 13.709/2018 (LGPD), as well as any other applicable laws in relation to your personal information. To exercise any of your rights, please contact us at dataprotection@wgrant.com.
A. To access personal information
- You can ask us to confirm whether we have and are using your personal information and for a copy of your information.
B. To correct personal information
- You can ask us to correct any information about you that is incorrect, inaccurate or outdated. We will be happy to rectify such information but would need to verify the accuracy of the information first.
C. To erase/anonymise personal information
- You can ask us to erase, anonymise or block your information if you think we no longer need to use it for the purpose for which we collected it from you, or if such data is excessive or is processed in violation of applicable law. You can also ask us to erase your information if you have withdrawn your consent to us using your information (if we originally asked for your consent to use your information). We may not always be able to comply with your request, for example where we need to keep using your information to comply with our legal obligations or where we need to use your information to establish, exercise or defend legal claims.
D. To object to how we use your information
- You can object to any use of your information that we have justified on any legal bases other than consent, only in case of infringement of the applicable law. If you raise an objection, we may continue to use your information if we can demonstrate that we have a legal basis to continue to use the information.
E. To ask us to transfer your information to another organisation
- You can ask us to provide your personal information to you or you can ask to have it transferred directly to another data controller (e.g., another company).
F. Other rights
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You may at any time revoke your consent to the processing of your personal data, whenever you have given it.
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You may file a claim before competent governmental authorities, such as the national data protection authority.
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You may ask us to provide information about any public and private entities with which we have shared your data.
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You may request a review of decisions taken solely on the basis of automated personal data processing that affects your interests, including decisions intended to define your personal, professional, consumer and or aspects of your personality.
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- We may ask you for proof of identity when making a request to exercise any of these rights. We do this to make sure that we only disclose information where we know we are dealing with the right individual.
- We may not always be able to do what you have asked, for example if it would impact the duty of confidentiality we owe to others, or if we are otherwise legally entitled to deal with the request in a different way.
- We keep this privacy Notice under regular review and will place any updates on this website. We recommend that you check this page regularly to ensure that you have read the most recent version.
- This Privacy Notice was last updated on 5th May 2023.
- For any questions or concerns regarding this Notice or our data privacy practices, please contact us by email: dataprotection@wgrant.com
- You have a right under the local laws to lodge a complaint with us or with your local data protection supervisory authority at any time. However, we ask that you please try to resolve any issues with us first before referring your complaint to the supervisory authority.
- FOR UK, you will contact the Information Commissioner’s Office- https://ico.org.uk/global/contact-us/email/
- By phone: 0303 123 1113
- By post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Name | Registered office |
---|---|
William Grant & Sons Irish Brands Limited (EU REPRESENTATIVE) | 4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
House of Hazelwood Limited | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
Prime Drinks SA* | Parque das Nacoes Rua do Polo Sul, No 2 4 Andar Fracao B, Lisboa 1990-273 |
Quality Spirits International Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
Standfast Dominica Limited* | Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
Standfast Holdings Limited* | United Motor Works Building, 156 Suriongse Road, Bangrak, Bangkok 10500 |
William Grant & Sons (2015) Jersey Capital V Limited* | 5th Floor, 37 Esplanade, St Helier, Jersey, JE1 2TR |
William Grant & Sons (AME) Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
William Grant & Sons (Canadian Distribution) Limited* | 5300 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1B9 |
William Grant & Sons (Canadian Whisky) Limited* | Box 25 Commerce Court West, 199 Bay Street, Toronto, Ontario, M5L 1A9 |
William Grant & Sons (Cyprus Holdings) Limited* | 36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
William Grant & Sons (Cyprus) Limited* | 36 Ayias Elenis Street Galaxias Commercial Centre 4th Floor Office, 404 Nicosia 1061 |
William Grant & Sons (Taiwan) Co Limited* | 14F, No. 337, Fuxing N Rd, Songshan Dist, Taipei City 105, Taiwan |
William Grant & Sons Australia Pty Limited* | Suite 21.02 111 Pacific Highway North Sydney, New South Wales, 2060 |
William Grant & Sons Brands Limited* | The Old Court House, 7, Parkshot, Richmond, Surrey, TW9 2RF |
William Grant & Sons Canada Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons Colombia SAS* | Calle 8A, Oficina 303, Cundinamacra, Colombia 110221 |
William Grant & Sons Deutschland GmbH* | Gertigstraße 12-14, 22303 Hamburg, GERMANY |
William Grant & Sons Distillers Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons France SAS* | 44 Avenue du Capitaine Glarner, 93400 Saint Ouen Cedex, France |
William Grant & Sons Group Limited | The Glenfiddich Distillery, Dufftown, Banffshire, AB44 4DH |
William Grant & Sons Hong Kong Limited* | 34/F Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong |
William Grant & Sons Inc* | 130 Fieldcrest Avenue, Edison, New Jersey 0837 |
William Grant & Sons India Private Limited* | 402 4th Floor, Vatika City Point M.G. Road, Gurgaon, Haryana 122002 |
William Grant & Sons Irish Manufacturing Limited* | 4th Floor, Block D, Iveagh Court, Harcourt Road, Dublin 2 |
William Grant & Sons Kenya Limited* | LR No 1870/1/569, 2nd Floor, Apollo Centre, Wing A, Ring Road Parklands, Westlands, PO Box 764 Sarit Centre, Nairobi |
William Grant & Sons Korea Limited* | 3/F Hyundai Intellex Bldg, 620 Eonju-ro, Gangnam-gu, Seoul, Korea |
William Grant & Sons Limited* | The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH |
William Grant & Sons Liquor Trading (Shanghai) Limited* | Room 1207-1208, 12F Block B SoHo Zhongshan Plaza, 1065 Zhongshan West Road, Changning District Shanghai |
William Grant & Sons Mexico S.A. De C.V.* | Av. Ejercito Nacional Num 769, Torre B Piso 3 Num. L03, Col. Granada, Alcaldía Miguel Hidalgo, Cd. de México, C.P. 11520 |
William Grant & Sons Netherlands B.V.* | Phoenix Crescent, Strathclyde Business Park, North Lanarkshire, ML4 3AN |
William Grant & Sons Nigeria Limited* | 3-5 Sinari Daranijo Street, Off Ajose Adeogun Street, Victoria Island, Lagos |
William Grant & Sons Singapore Distribution PTE Limited* | 1 Robinson Road, 17-00 AIA Tower, Singapore 048542 |
William Grant & Sons Singapore PTE Limited* | 8 Kallang Avenue #13-01/04 Aperia Singapore 339509 |
William Grant & Sons South Africa PTY Limited* | Dock Road Junction, CNR Dock and Stanley Road, V&A Waterfront, Cape Town, Western Cape, 8001 |
William Grant & Sons Thailand Limited* | 253, 11th Floor, Sukhumvit 21 rd. (Asoke) Klongtoeynua, Wattana, Bangkok 10110, THAILAND |
William Grant & Sons UK Limited* | Form 1, 17 Bartley Wood Business Park, Bartley Wood, Hook, RG27 9XA |
William Grant & Sons US Distillers LLC* | 130 Fieldcrest Avenue, Edison, New Jersey 0837 |
William Grant & Sons Vietnam Company Limited* | 17th Floor, TNR Tower, 180 – 192 Nguyen Cong Tru Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Vietnam |